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Hicare offer care homes for the elderly in Leicester

Hicare Testimonials


Why Hicare Residential Care homes are the perfect choice.

Read testimonials from our residents, families and associates...

"Our father has been a resident of Meadow's Court for 3 weeks now, the care he is receiving is excellent. He always looks well cared for and the room is always tidy. The food is excellent and is of a good choice. All staff are always friendly and approachable and often go beyond what is expected. They always make us feel at home during our visits, and nothing is too much trouble. Although this is very much early days for dad and us, we look forward to continuing with his long term stay and settling into his new home."
Yours Sincerely
Janet H (Daughter of Resident)
August 2017

"Attended the summer fete at Meadow's. The Home was decorated really well. All of the children visiting enjoyed the bouncy castle and activities arranged on the day."
Yours Sincerely
Candice B (Employee)
August 2017

"It was lovely being out on the grass with my daughter seeing all the children play. It was a lovely day and she even won something in the raffle (chocolate coins) for the grandchildren which they loved. I liked the ice cream which was a nice treat for the day."
Yours Sincerely,
Brenda W (Resident)
August 2017

"I loved our summer fete. I always look forward to these and today was the best by far. The staff looked great and I enjoyed the variety of games and food. It was such a nice day."
Yours Sincerely
Pearl J (Resident)
August 2017

"I like it all. It was lovely seeing the kids all over the place and the weather was nice. It was a nice day. I enjoyed the cakes and ice cream."
Yours Sincerely
Nellie M (Resident)
August 2017

"It was a lovely day and nice to do something different than what we normally do. I loved the decorations and the games. It was so much fun."
Yours Sincerely
Constance M (Resident)
August 2017

"It was better than the ones I have been to before and I liked it because there was a lot going on and there was our family here as more parts of the building being open. I even won first prize in the raffle which was nice (a bottle of rum) which I gave to my husband. He liked that."
Yours Sincerely
Brenda C
August 2017

"I had a lovely time. It was great seeing the children on the bouncy castle and playing the games outside. It was a lovely warm day and the food and drinks were nice. All the staff looked great all dressed up."
Yours Sincerely
Grace L (Resident)
August 2017

"It was a very pleasant day and I enjoyed the cakes and ice cream we had. The decorations looked lovely and very 'piratey'. It was a very nice day."
Yours Sincerely
Margaret W (Resident)
August 2017

"I always enjoy the events we have on here and today wasn't any different. It was a fun, busy day from the start with lots happening all day. I like the hats and eye patches for me to wear and I keep them in my room now."
Yours Sincerely
Ken B (Resident)
August 2017

"I loved seeing my nephew on the bouncy castle. He had so much fun and was really happy. I liked all the outfits the staff were wearing and I even got a hat myself. I always enjoy the fetes and events that are on at Meadows!"
Yours Sincerely
Jonathan P (Resident)
August 2017

"It was a lovely. Such a nice warm day, in the garden, in the sun. The room looked lovely with all the flags and hats - I kept mine as I loved it! I enjoyed seeing all the staff members get in to it."
Yours Sincerely
Cynthia S (Resident)
August 2017

"Excellent staff cannot fault care given to residents. Thank you."
Yours Sincerely,
Sarah E (Family of Resident)
August 2017

"Wonderful caring staff, the rapport between the staff and the residents was really wonderful."
Yours Sincerely
Ben B (Optician)
July 2017

"Great place, great staff and great service for residents and staff always on hand to help anyone. This home is managed perfectly."
Yours Sincerely
Faisal N (Optician)
July 2017

"I didn't know what caring was about until I came here. A lot of carers go above and beyond their duty. Carers would bend over backwards just to allow residents to be happy."
Yours Sincerely
Clive E (Resident)
June 2017

"The home is well organised and designed to accommodate those suffering from dementia with good visual and physical stimuli. Lot of activities and events to include residents. Importantly, the residents spoke highly of the staff."
Yours Sincerely
Julian B (Visitor)
June 2017

"Excellent care home. Staff very nice."
Yours Sincerely
Andy P (Fire Fighter)
June 2017

"Came to Spencefield Grange for community day, we were made to feel very welcome throughout. As part of the Fire Service, I feel it's great to be part of community days like this to meet some great people."
Yours Sincerely
Kevin E (Fire Fighter)
June 2017

"I attended a dementia friend's session and found this so helpful and rewarding. It was so nice to see how the staff communicate with and involve the residents. I am looking forward to helping them campaign for greater awareness."
Yours Sincerely
Rebecca C (Visitor)
June 2017

"My mum has received marvellous care in Meadow's Court. Nothing was too much trouble. All the staff were very attentive. I have no hesitation in recommending Meadow's Court."
Yours Sincerely,
Jan F (Daughter of Resident)
April 2017

"Carers were very nice, helpful when I needed them."
Yours Sincerely,
Nora C (Resident)
April 2017

"I like it here. Enjoy it. Staff are excellent. Residents make me laugh, we get along very well. Seniors do a good job!" 
Yours Sincerely,
Stacey Y (Resident)
January 2017

"My suggestion would be to keep doing what you do best. Maintain your high standards and ensure any new staff in the future are vetted well and ensure they fit in with the family."
Yours Sincerely
Ken M (Family of Resident)
December 2016

"Staff go above and beyond. Only been visiting for about a month, so far so good! Not once can I say I have seen or heard anything untoward. Staff are amazing from trolley dollies to management. Always find time to answer questions and give information."
Yours Sincerely
Jean C (Family of Resident)
December 2016

"I don't think you can improve anything, we are very pleased with everything the way things are."
Yours Sincerely
Jean L (Family of Resident)
December 2016

"I don't think you can improve the service at the home at the moment it is well run with good staff."
Yours Sincerely
K B (Sister of Resident)
December 2016

"Happy with everything we've seen. [My Dad is] looked after very well."
Yours Sincerely
Anne P (Daughter of Resident)
December 2016

"I find the home is friendly, happy and always welcoming. I love coming to the activities to be with my brother."
Yours Sincerely
Anne H (Sister of Resident)
December 2016

"I have found the staff to be very helpful. My brother has improved (since hospital) and is always happy and cheerful."
Yours Sincerely
Ruth P (Sister of Resident)
December 2016

"I find the very welcoming. Always seems clean and staff more than helpful. I'm glad my friend is here, he has all his needs attended to in a dignified and respectful way. I do like visiting especially sitting in the garden in the summer."
Yours Sincerely
Barry M (Friend of Resident)
December 2016

"We have been visiting Spencefield Grange for about 3 months, 3 times a week and have found the home super.  The staff are great and nothing is too much for them to do. I think the home is wonderful and my friend is very happy here."
Yours Sincerely
Michael P (Friend of Resident)
December 2016

"Very good home, I would likely recommend this place. Very good on the phone and staff are good, No faults."
Yours Sincerely
Joyce B (Daughter of Resident)
December 2016

"I have been in this care home for over 2 years. I really feel at home here, the care staff and management are very helpful and cover for all my needs, I love speaking and helping the other residents. The food is great, the washing is always done in good time. I love to do the garden for the home. Every year putting in and growing bedding plants so we have a colourful garden. I hope to be in this home for years to come. I am very happy here."
Yours Sincerely
David L (Resident)
December 2016

"My auntie is a frail 99-year-old who is of sound mind. She spent part of December in Leicester Royal Infirmary before returning to Spencefield Grange. Since returning she has settled well and is surrounded by staff who love and care for her so well. She is a lady who has been used to being independent and therefore potentially difficult to please, I'm delighted to say she really enjoys life at Spencefield Grange. There is always things going on which she can join in with."
Yours Sincerely
Chris D (Nephew of Resident)
December 2016

"The staff here are very caring and treat each resident as an individual and cater for their specific needs. The food is excellent and also the refreshments supplied throughout the day are well presented and served with a smile. I feel assured that residents are cared for in an appropriate manner and I have peace of mind which is everything when a loved one is entrusted to the care and responsibility to the home."
Yours Sincerely
Sheila B (Friend of Resident)
December 2016

"Overall the facilities are very good, help is always there for mum when needed. The room is kept clean and tidy and is very comfortable."
Your Sincerely
Carol O (Daughter of Resident)
December 2016

"I feel that the care my father-in-law receives is excellent"
Yours Sincerely
Toni J (Daughter-in-Law of Resident)
December 2016

"The home is light, airy and very clean. The staff and carers are all they need to be, always there for the people they take care of. My partner entered the home, her new home as she calls it. She is happier than I've known her to be in the last two years. To me, that says it all. I miss her but her looking happy is all that matters to me. I've looked after my partner for the last six years until her mood just got so bad, since she has been here I have my loved one back."
Yours Sincerely
John W. (Partner of Resident)
December 2016

"I have been here nearly a year and have found it warm and safe place to stay. I get regular visits from my family and made some nice friends here. I enjoy going out on trips and visits to local places in Leicester."
Yours Sincerely
Thelma A (Resident)
August 2016

"In the short time of visiting my mother in Meadow's Court, I have found all management and staff to be kind, considerate and friendly. The residents appear very happy and contented, I was impressed by all residents and visitors being treated to ice cream from the visiting van during the event on the 27th. Very satisfied with the care my mother is receiving here"
Yours Sincerely
Bruce H. (Son of Resident)
August 2016

"The home is very good. The staff are professional, caring and friendly. I would recommend the home to friends who may be looking for a care home for their relative. I haven't had any concerns since my dad's been in the home but I know that if I did I could talk to the managers or staff."
Yours Sincerely
Joanne D (Daughter of Resident)
July 2016

"Visited Meadow's Court open day, friendly welcome by staff, great facilities, very generous and accommodating."
Yours Sincerely
Lee S (Visitor)
June 2016

"Residents all seemed content and very well treated. A friendly environment."
Yours Sincerely
Keith M (Visitor)
June 2016

"Staff are always happy to listen and are very supportive. Thank you."
Yours Sincerely
Karen H (Daughter of Resident)
June 2016

"I think the home is lovely. Everyone is lovely I get along with everyone. The rooms are very comfortable and the food is very nice."
Yours Sincerely
Margaret T (Resident)
June 2016

"Helpful staff, they listen to what you have to say. Meals are good and always fresh, and they have plenty of choice."
Yours Sincerely
Donna M (Daughter of Resident)
June 2016

"The home is very good. The staff are professional, caring and friendly. I would recommend the home to friends who may be looking for a care home for their relative. I haven't had any concerns since my dad's been in the home but I know that if I did I could talk to the manager or staff."
Yours Sincerely
Joan B. (Daughter of Resident)
June 2016

"I have found my mother's care to be very good and the staff are caring and helpful. She gets regular visits from the GP and district nurse as required. Although she has been in bed for nearly two years she has never had a pressure sore and specialist bed was brought in for her. As homes go I feel this one tries hard to give dementia sufferers as good a life as possible, with numerous events and dementia friendly decor and furniture."
Yours Sincerely
Pat G (Daughter of Resident)
June 2016

"I feel the home provides everything my mum needs, she is very settled, the staff are great with mum and do everything they can to keep her clean and happy. The staff are very approachable and I would recommend this home to anybody looking."
Yours Sincerely
Allison B (Daughter of Resident)
May 2016

"My father suffers from dementia, but I know at Meadow's Court he is well looked after, he is safe and comfortable. Nothing too much for the staff who are kind, caring and very responsive. I am kept up-to-date and well informed about my father. The staff also go to great lengths to support me in difficult and challenging times and I cannot thank them enough."
Yours Sincerely
Rachel M (Daughter of Resident)
May 2016

"The home is always kept clean, the staff and carers are always willing to answer any questions about the resident. We have peace of mind that my brother is looked after."
Yours Sincerely
Jean L (Daughter of Resident)
May 2016

"I would like to take this opportunity to show my appreciation to all the staff at Meadow's Court for the care they have given to my mum during her good moods and bad moods. The staff always inform me of any changes or worries they have about my mum's wellbeing. They are always welcoming on my regular visits to the home and the atmosphere is always a happy one."
Yours Sincerely
Mr S. Harding
May 2016

"Home is all great, meals top notch and staff just brill. Nothing too much trouble and very attentive. General atmosphere is good and residents treated with dignity."
Yours Sincerely
Mr T. Fearn
May 2016

"The Dementia Day was very interesting and useful. I just arrived as the role play took place. It was very true to life and how it affects family coping with a loved person who has dementia and how it affects the person living with dementia."
Yours Sincerely
Ms. S Johnson
May 2016

"We came to Victorian dementia day. The staff did a short play on how dementia changes a person. It was so true and really hit home. It made me cry thinking how it changed my mum. Fantastic stuff and great costumes."
Yours Sincerely
Ms A. Beech
May 2016

"Mum has been in here for only 5 weeks, but has settled very well. We, as a family are pleased that mum has settles in & is happy. She has a sparkle back. Dementia Awareness Day was lovely. Mum enjoyed the hymn singing."
Yours Sincerely
Bev Foster
May 2016

"I think the homes is a very welcoming place and everyone is friendly. Everyone gets along with everyone, it's an amazing home. All residents are so lovely and to help them is an amazing feeling"
Yours Sincerely
Ms S. Bhatti
May 2016

"Enjoyed attending the dementia cafe at Spencefield Grange, showed us a practical side of how people live with dementia. Well done to all staff."
Yours Sincerely
Mr B Kanabar
May 2016

"I am very pleased with the carers at this home. Keep up the good work you do for the community. Many thanks to you."
Yours Sincerely
Mr B. Karimakwenda
May 2016

 

Hicare Testimonials 2015
Hicare Testimonials 2014
Hicare Testimonials 2012-2013
Hicare Testimonials 2010-2011